TERMS & CONDITIONS
PLEASE READ OUR TERMS & CONDITIONS TO AVOID COMPLICATIONS & MISUNDERSTANDINGS. THANK YOU!
1. PLEASE SUBMIT AN ORDER FORM ONLY IF YOUR ARE SURE OF YOUR ORDER AND CAN PAY ON TIME. CANCELLATION AND MONEY RETURN WILL NOT BE ACCEPTED AFTER YOU HAVE SUBMITTED AN ORDER FORM. IF NO PAYMENT IS RECEIVED AND DECLINES TO CANCEL AFTER SUBMITTING AN ORDER FORM, THE BUYER WILL BE TAGGED AS A BOGUS BUYER/JOY RESERVER. DOUBLE CHECK YOUR ORDER BEFORE SUBMITTING.
2. BE AWARE OF DEADLINES. PLEASE MAKE SURE TO PAY ON OR BEFORE THE DUE DATE. FAILURE TO COMPLY WILL RESULT IN PENALTY OF 50 PHP PER DAY. IF YOU WISH TO CANCEL YOUR ORDER, YOU MUST PAY 50% OF THE AMOUNT OF THE ORDERED ITEM.
3. WE WILL SEND A CONFIRMATION EMAIL 48 HOURS AFTER RECEIVING YOUR RESPONSE. IF YOU HAVE NOT OR FAILED TO RECEIVE ANY CONFIRMATION EMAIL, PLEASE INFORM US.
4. ALL PAYMENTS ARE NON-REFUNDABLE, ESPECIALLY IF PAYMENTS HAVE BEEN SENT TO ALL SUPPLIERS.
5. NO PAYMENT FORM = NO PAYMENT.
6. WE WILL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OCCURS DURING THE SHIPMENT OF ALL ITEMS. YOU CAN BE CERTAIN THAT YOUR ORDER WILL BE PACKED WITH THE UTMOST CARE.
7. WE REQUIRE BUYERS TO FILM AN UNBOXING VIDEO OF THE ITEMS YOU RECEIVED AS PROOF OF ANY VISIBLE DAMAGES OR LOSS TO DETERMINE IF IT IS OUR FAULT OR THE COURIER'S FAULT.
8. IF WE HAVE ALREADY SENT THE PAYMENT TO OUR SUPPLIER WITH THAT SAID PATIENCE AND TRUST IS A MUST. WE ARE NOT RESPONSIBLE FOR ANY DELAYS SINCE WE ARE ALSO WAITING FOR THE ITEMS TO ARRIVE. THE SHIPPING IS FROM OTHER COUNTRIES, SO EXPECT FOR DELAYS.
9. ALL UPDATES WILL BE POSTED ONLY ON OUR TWITTER ACCOUNT. PLEASE DM US IF YOU HAVE QUESTIONS TO BE CLARIFIED.
CERTIFICATION
PH (CAVITE) BASED SHOP.
CARAT CART PH IS ESTABLISHED ON JANUARY 05, 2020 & BECAME DTI REGISTERED ON MARCH 08, 2020
SHIPPING
MODE OF DELIVERY IS SHOPEE CHECKOUT, J&T WILL BE THE COURIER. IF YOU USE SHOPEE CHECKOUT, PLEASE KNOW THAT IF YOUR PARCEL GOT LOST, WE WILL NOT BE HELD LIABLE. WE WILL ALWAYS SEND A PICTURE OF YOUR ITEM AFTER PACKING. IF YOU DO NOT WANT SHOPEE CHECKOUT, PLEASE SEND US A DM.
COMBINED SHIPPING IS POSSIBLE IF THEY ARE IN THE SAME PLACE. WE WILL STATE IF COMBINED SHIPPING IS ALLOWED.